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Store Manager – Full Time

Location: Madison, AL
Pay: $17/hr + Monthly Bonus Potential

Madison Home Furniture is hiring a reliable, hands-on Store Manager to oversee daily operations. This leadership role includes supervising staff, coordinating deliveries, managing vendors, and ensuring the showroom is organized, clean, and customer-ready. Our store sells furniture, flooring, and mattresses — with plans to grow, offering strong advancement opportunities over time.

Key Responsibilities

Store Operations & Leadership:

Open and close the store daily.
Maintain showroom cleanliness, presentation, and organization.
Supervise the sales team and delivery crew.
Ensure all on-floor products are correctly tagged and priced.
Assign and oversee daily cleaning and maintenance tasks.
Train new hires on store processes and customer service standards.

Vendor & Inventory Coordination:

Place and track furniture and flooring orders.
Maintain accurate records of vendor confirmations and lead times.
Manage incoming inventory and warehouse organization.

Customer Service & Issue Resolution:

Handle customer escalations, delivery concerns, and warranty claims.
Respond to online messages and sales leads (Facebook, text, etc.)
Ensure claim forms, delivery logs, and issue reports are completed and followed up on.

Delivery & Installation Scheduling:

Coordinate daily furniture deliveries with the in-house crew.
Schedule flooring measurements or installations (initially subcontracted)
Ensure delivery dockets are accurate and filed correctly.

Reporting & Performance:

Track store KPIs: sales, open orders, pending deliveries, customer issues.
Conduct regular check-ins with team members.
Support continuous operational improvement and team accountability.

Requirements:

Experience in retail, store management, or operations (furniture/flooring is a plus)
Strong organization and communication abilities.
Capable of using POS systems, basic spreadsheets, and task management tools.
Fluent in English.
Ability to manage multiple priorities in a fast-paced environment.

Compensation & Benefits:

$17/hr base pay.
Monthly performance bonus opportunities.
Employee discounts.
Opportunities for advancement as operations expand.

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Apply for Store Manager (Full-Time) at Madison Home Furniture